FAQs

Nourished: For Hair & Body FAQ
A FEW NOURISHED NOTES
Our products are natural, organic, & handmade. When whipped butter based products are exposed to major heat changes, it can cause melting & beading.
In warmer seasons we make our butter "thicker" to be safe in transport until it gets to you!
We highly suggest PRIORITY shipping for your orders.

 

Yes! We love the kiddos! However, be sure to use it on kids 3 years and older. Check the ingredient list with your child’s pediatrician especially if your child has sensitivity and allergies. An adult should apply the product for the child. Avoid running or placement in ears & eyes. for trial testing, place a small amount on the nape of the scalp line to see if any reaction occurs.

Are these products area specific? 

Each product is targeted for specific self care needs. However we believe in the “bang for the buck” so our products are multi-use for hair & body. Review your product's information card for details.

When will I see results?

This is a natural product and results vary depending on several factors (i.e. pre-existing conditions, other medications, diet, environment, etc). This is a product designed to incorporate into your hair care routine for healthy hair maintenance.

How long does the supply last?

All products last a minimum of 4 months. Review information cards for better care.

What if I have allergies or sensitivity to any of the ingredients?

No nuts of almond, walnut, or cashews are used in ANY Nourished products. Unrefined Coconut Oil & Shea Nut Butter are used in production.

Please read all ingredients before purchasing to see if any ingredients are on your list for having sensitivity or allergies. Always do a sample  patch test for 24-48 hours prior to use to check for irritation, redness or any adverse reaction. If you do receive and have any sensitivity or adverse reaction. Stop use immediately. Do not continue to use.  . 

 

GENERAL QUESTIONS:

Do you ship outside of the USA?

Yes, we ship to select countries. Please add your products and go to the checkout page and see if your country is an option for us to ship. Thank you!

How can I share pictures of my hair or skin progress?

Sure! You can send a DM on instagram to @nourished.hb or email nourishedforhairandbody.com

How long will it take to receive my order?

Standard shipping is expected for 7-8 business days (weekends are not counted in the 7-8 business days). Expedited is expected between 1-3 business days. Expedited is not a guaranteed delivery due to carrier delays from labor shortage. Our top priority is to ensure you receive your order as soon as possible. Please allow for a few days delay for supply chain issues or due to short staff with mail carriers, etc.

Can I return or refund my order?

Orders that need to be refunded due to malfunction in shipping will need to send a photo to nourishedforhairandbody@gmail.com Please be patient during investigation process to refund your order.